17 Mar 2026 Ombudsman Training 2026 Ombudsman Training Tuesday, March 17, 2026 (1:00 PM to 4:00 PM) 3 Education Credits Zoom Details You're Registered! DescriptionLocationInstructorsCancellation Policy The Role of the Ombudsman is primarily one of communication and conciliation, not adjudication. An Ombudsman does not determine whether ethics violations have occurred; instead, they anticipate, identify, and resolve misunderstandings and disagreements before matters ripen into disputes and possible charges of unethical conduct. After completing this course, the member will be eligible to serve as an Ombudsman for the local or state association. To serve in this capacity, check with your association. - 3 CE hours - Date and Time: Tuesday, March 17th from 1 PM to 4 PM - Location: Zoom Zoom Zoom Jan Ellingson As a member of the Washington REALTORS® Senior Faculty Jan teaches ABR, GRI, SFR, SRES, Professional Standards, Code of Ethics, At Home With Diversity, Mortgage Fraud, Environmental Hazards, the Washington licensing CORE course, along with many classes she has written. Jan was named Instructor of the Year by Washington REALTORS® in 2006, she also received the EDDY Award in 2006 and 2015 for her contributions to excellence in real estate education. She has been honored with her local and state REALTOR® of the Year awards, and is a Past President and Treasurer of Washington REALTORS®, past President of the North Puget Sound Association of REALTORS®, and has served on numerous REALTOR® committees on the local, state and national levels. She served as the 2011 Regional Vice President for Region 12 of the National Association of REALTORS®, and is a graduate of the NAR Leadership Academy. She served for 5 years as the NAR President's Liaison to New Zealand, and has served as the Vice-Chair and chair of the Professional Standards Forum at NAR in 2012 along with many years on the committee. Further, she is a member of the Real Estate Buyer's Agent Council (REBAC), served as the Woman's Council of REALTORS® (WCR) 2010 and 2011 State Treasurer, Council of Residential Specialists (CRS), Council of Real Estate Brokerage Managers (CRB) 2013 State President, Graduate REALTOR® Institute (GRI), served on the Northwest Multiple Listing Service Disciplinary Review Board , the Advisory Board to the Skagit County Planning and Development Department, and is a past Commissioner and Vice-Chair of the Skagit County Planning Commission. She also served on the Department of Licensing's RCW 18.85 review Task Force. Her REALTOR® volunteerism has extended to building homes around the country with the REALTOR® Habitat for Humanity project, as well as leading a team of 15 REALTORS® to Louisiana for a Katrina Disaster Relief build. Finally, and most important, Jan is a practicing real estate professional as a Managing Broker at Keller Williams Western Realty in Mount Vernon, Washington. She and her husband Van enjoy playing golf, and in her spare time she enjoys singing with her band. The day before the webinar, we will send out an email with login instructions, handouts, and CE directions. We will then process and send out CE certificates instructions, within two weeks. We want to offer you the best experience possible with our webinars. However, Oregon REALTORS® cannot be responsible for user technology factors such as internet connection speed that may affect the quality of the webinar transmission. Please click here to see the minimum system requirements for viewing webinars.To receive a full refund, a cancellation request must be received via email (education@oregonrealtors.org) 48-hours prior to the start of any class. Any cancellation request received after the 48-hour time period will result in no refund. No refunds or credit given for NO-SHOWS. Emergency cancellations may be considered by the course provider and will be reviewed on a case by case basis. Oregon REALTORS® Live Courses & Online Courses Are NON-TRANSFERABLE. Oregon REALTORS® live and online courses are different products. Time spent in each cannot be transferred from one to the other or interchanged. All students should be advised that they are required to complete 100% of the Oregon REALTORS® course solely live in the classroom or 100% of the Oregon REALTORS® course solely online; if a student chooses to cancel from one mode to another, they must start the course again from the beginning. A cancellation must be approved by Oregon REALTORS®.