09 Feb Ombudsman Training Ombudsman Training Wednesday, February 9, 2022 (9:00 AM to 1:00 PM) 4 CE Hours Zoom Details You're Registered! DescriptionLocationInstructorsCancellation Policy Professional Standards Academy Day 3 4 hours continuing education credit in Oregon “Om what?” This Ombudsman training session will guide you to becoming the Ombudsman of choice. Dealing with conflict is never easy. Learning the tips and tricks, asking the right questions, and determining what might solve an issue or dispute is the heart of this session. Whether you are assisting in the office, the association, at home or any other place conflict might arise, this training will give you new insight into helping others resolve their disputes. Zoom Zoom Jan Ellingson As a member of the Washington REALTORS® Senior Faculty Jan teaches ABR, GRI, SFR, SRES, Professional Standards, Code of Ethics, At Home With Diversity, Mortgage Fraud, Environmental Hazards, the Washington licensing CORE course, along with many classes she has written. Jan was named Instructor of the Year by Washington REALTORS® in 2006, she also received the EDDY Award in 2006 and 2015 for her contributions to excellence in real estate education. She has been honored with her local and state REALTOR® of the Year awards, and is a Past President and Treasurer of Washington REALTORS®, past President of the North Puget Sound Association of REALTORS®, and has served on numerous REALTOR® committees on the local, state and national levels. She served as the 2011 Regional Vice President for Region 12 of the National Association of REALTORS®, and is a graduate of the NAR Leadership Academy. She served for 5 years as the NAR President's Liaison to New Zealand, and has served as the Vice-Chair and chair of the Professional Standards Forum at NAR in 2012 along with many years on the committee. Further, she is a member of the Real Estate Buyer's Agent Council (REBAC), served as the Woman's Council of REALTORS® (WCR) 2010 and 2011 State Treasurer, Council of Residential Specialists (CRS), Council of Real Estate Brokerage Managers (CRB) 2013 State President, Graduate REALTOR® Institute (GRI), served on the Northwest Multiple Listing Service Disciplinary Review Board , the Advisory Board to the Skagit County Planning and Development Department, and is a past Commissioner and Vice-Chair of the Skagit County Planning Commission. She also served on the Department of Licensing's RCW 18.85 review Task Force. Her REALTOR® volunteerism has extended to building homes around the country with the REALTOR® Habitat for Humanity project, as well as leading a team of 15 REALTORS® to Louisiana for a Katrina Disaster Relief build. Finally, and most important, Jan is a practicing real estate professional as a Managing Broker at Keller Williams Western Realty in Mount Vernon, Washington. She and her husband Van enjoy playing golf, and in her spare time she enjoys singing with her band. The day prior to the date of the class, all registered participants will receive an email from Oregon REALTORS® providing webinar login instructions, CE directions, and handouts (if applicable). All Oregon REALTORS® classes are individual, meaning each participant who would like to receive CE from the class must purchase the webinar and view it completely. 50 minutes of seat time is required per 1 hour of education to receive CE for a webinar. Any participant who views the webinar for less than 50 minutes will not receive CE, no exceptions. By signing into the class with the same first and last name that you registered with, Oregon REALTORS® will be able to verify your attendance and issue you a CE certificate.All participants who meet the mandatory seat-time requirement and paid for the webinar will be provided a CE certificate in their member profile up to two weeks after the date of the class. Oregon REALTORS® strives to offer the best experience possible with live webinars. However, Oregon REALTORS® cannot be responsible for user technology factors such as internet connection speed or technology that may affect the quality of the class transmission. Please click here to see the minimum system requirements for viewing webinars.To receive a full refund, a cancellation request must be received via email (education@oregonrealtors.org) 48-hours prior to the start of any class. All cancellation requests received after the 48-hour time period will not be issued a refund. No refunds or credit given for no-shows. Emergency cancellations may be considered by the course provider and will be reviewed on a case-by-case basis.