17 Apr Working with Clients' Animals from Accommodations to Safety Webinar Working with Clients' Animals from Accommodations to Safety Webinar Monday, April 17, 2017 (9:30 AM to 10:30 AM) 1 Education Credits Webinar Details You're Registered! DescriptionLocationInstructors TAIL TALK FOR THE SALES MARKET: Dealing with Clients’ Critters from Accommodations to On-the-Job Safety As a sales professional, you may encounter a variety of animals on the job, be they clients' pets, critters encountered while touring others' listings, or working animals all around us. In this webinar you'll: - Review legal obligations under the Fair Housing Act specific to disability-related animals; - Gain clarity on different critter classifications (pets, companion animals, service and assistance animals, other working animals, etc.) along with their legal implications; - Enhance your own risk management strategy by reviewing common assistance animal pitfalls in order to protect yourself, as well as those you serve; - Expand your professionalism and customer service via proper etiquette around working animals; - Discover ways to maintain personal on-the-job safety, regardless of the critter's classification; and - Learn where to go for more information. Webinar Webinar Jo Becker A former Oregon REALTOR®, Jo was licensed for 8 years and served on PMAR's Board of Directors. For 10 years, she worked for the Fair Housing Council of Oregon, a nonprofit committed to civil rights in housing where she has trained over 10K individuals to consistently rave reviews. Her focus there was on housing providers such as REALTORS®, property managers, private landlords, etc. Jo has also studied animals and emergency preparedness since 2005. Today her career consists of an unexpected alchemy of public speaking and writing for everyone from the housing industry and utility companies to professional and volunteer disaster responders on topics ranging from critter body language and animals-in-disaster to on-the-job safety and fair housing law. Jo's themes center on overcoming fears and maintaining safety, be it personal or professional security, unfamiliar critters, or unexpected catastrophes.